MISSION, VISION, AND VALUE STATEMENT

MISSION STATEMENT

MISSION STATEMENT

The Mission of the Ludington Mass Transportation Authority (LMTA) is to provide safe, reliable, affordable, and efficient transportation for all people in the LMTA service area.

VISION STATEMENT

VISION STATEMENT

All people within the LMTA service area will have access to the best quality public transportation at reasonable times to meet their needs.

VALUE STATEMENTS

VALUE STATEMENTS

Strategic Values:

Strategic Values:

Mission-Driven:

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The above Mission Statement will guide LMTA is its efforts to meet the transportation needs of the citizens and guests of the communities it serves.

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Vision-Focused:

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The LMTA will focus on the quality of its services in all facets of the operation to meet the transportation needs of the citizens and guests of the community it serves.

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Service Delivery Values:

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LMTA service will focus on customer needs and expectations as the primary basis for the design and delivery of transportation services.

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Managed Delivery Values:

Cost-Effective:

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The LMTA will promote innovative and flewible startegies, which enhance cost effectiveness.

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Technology-Adaptive:

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The LMTA will implement new technologies, as available and affordable, which enhance the delivery of transporation service and improve efficiencies of it operations.

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Social Responsibility Values:

Safe & Secure:

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The LMTA will provide public transporation service in a safe and secure manner.

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Environmentally Responsible:

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The LMTA will consider environmental issues in all operations and will deliver enviornmentally sound transportation services.

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Universal Coverage:

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The LMTA will provide a high quality basic level of mobility to all people in its service area.